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Interview with Kirstin Carey: Improve Your Sales Through Listening + Asking The RIGHT Questions

 

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by David Garland in David's Blog, Interesting Entrepreneur

The Rise To The Top: Entertaining, Energizing and Empowering Entrepreneurs



Kirstin Carey is a sales rock star to say the least. She is an incredible entrepreneur and also teaches those who could use some sales help how to…make more sales (shocking).

Kirstin and I caught up at the Ritz Carlton in Phoenix to talk a little bit about ways to improve sales. For those that are more of the reading type… here are some highlights and lessons from the interview to help your business:

1. Skills and marketing and selling are important. The more you harness your skills in those areas, the more you can spend time doing other things.

2. If you have the passion, you can improve your sales. ANYONE can improve their sales.

3. Ask the right questions BEFORE jumping into the sales pitch.

4. Speak less and listen more no matter WHAT you are selling.

5. Whoever speaks the most in a sales meeting wins. You want your CLIENT to win!

6. The more your client speaks, the more they will love you.

7. People will tell you how to sell them if you let them.

8. Key question to ask: “What is the most important thing to you for this project/process..etc.?”

9. Description words used by you and the client are key indicators of what they find important.

10. SHUT UP and listen (just like your mother told you).

11. Avoid selling to people that aren’t the right fit. Sell to the RIGHT people. Finding the right person and what they want.

12. You must (HONESTLY) convey that whatever you are selling is in THEIR best interest and not yours. Extremely important.

13. You are probably not your own customer (unless you are). You must understand where they are coming from…not you.

14. Cold Calling = Not worth your time. “Cold Calls” defined as NO lead or connection.

15. Simple: Whatever is working..continue doing. If it doesn’t work…don’t do it.

16. Sponsorships are all about engagement, sales and Return on Investment.

17. Only job as a sales person is to gather information from the person and see if what you have fits.

18. Is the person the right customer for you? Difficult customers may not be worth it!

19. Put energy into what you enjoy. Fit your business to your lifestyle and not the other way around.

20. Don’t forget the fun part of your life 🙂

You can learn more about Kirstin and pick up more great info in a few different places:

1. Her Website

2. Follow Her On Twitter

Also, Kirstin involved in a BIG COMPETITION on Food Network. Vote for her THIS THURSDAY

 

Live Passionately! – David Siteman Garland – The Creative Opportunities Specialist – www.therisetothetop.com

PS: Head to our main page on The Rise To The Top to check out our NEW look to make sure you know where you can find the latest and greatest on the website.

 

GET MY FREE CHEAT SHEET

These are the EXACT same steps I used to go from $0 to over $1,000,000 in online course sales in less than 24 months (and used by over 2,500+ of my students)

it's free!
100% privacy guaranteed, no messin' around!