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Crappy Day? How To Suck It Up Like A Champion!

 

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by David Garland in David's Blog

David’s Blog: The Rise To The Top Entrepreneur Blog
Entrepreneur Resources. Entrepreneur Education. Everything Entrepreneurship.

Crappy Day? How To Suck It Up Like A Champion!

Ever have one of those freak out moments where you want to punch everyone and then dive out the window (OK little exaggeration…climb out the window).

The 5:00 AM wake up call from Orlando this morning was too early. I had a fantastic time speaking on the Gen Y Panel for National Speakers Association and after playing around in Disney it was time to come back to good ole St. Louis. Two flights later, my girlfriend dropped me off at 10:59 AM at my doorstep. I raced (up the steps would be a good impact-full phrase to use here…but not true) into the elevator and plopped myself down on my couch, luggage in hand, to check out the new episode of my show to make sure all the technical aspects were in place, yadda yadda.

10:59…11:00…and the show begins…and it is the WRONG EPISODE.

Uh oh. Panic. What do I do? It was supposed to be Episode #6 but instead was a repeat of Episode #5. Ironically, at the NSA conference I talked extensively about the importance of transparency and authenticity in business.

So here is the tale of how I handled the situation, the lessons learned and how you can take a crappy day and flip it upside down (because lord knows they DO happen even for  someone like me who has “Positivity” listed as #1 on StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup's Now, Discover Your Strengths
).

Step #1: Doomsday


What it is:
Often times this is the first reaction to something going wrong. The world is falling.

Today’s Example:
This is the panic time. In my case, I practiced what I preached (just like I talked about in Episode #5) and thought about the worst case scenario. Fans of the show are crying, sponsors are pissed, and I punch myself in the face. Little bit extreme.

What to do:
Accept it. You are emotionally involved in your company.

Step #2: Be A Baby

What it is:
Time to whine.

Today’s Example:
I was EXTREMELY mad at ABC. I was mad at the systems that I stayed up all night perfecting..failing for a day (for those who don’t know a ton about TV there are a lot of little things you have to do to get the show on the air including tape replication, closed captioning, and all kinds of other stuff that is not so fun but necessary). I wanted answers. I called my mom. I was pissed. 

What to do:
Go with it. Vent. Call a friend. Don’t keep it inside.

Step #3: Angry Knee Jerking

What it is:
Whining turns to anger.

Today’s Example:
Who screwed up? Did I screw up? How did this happen? Also, my immediate reaction was to get really, really upset with TV. My knee jerk reaction (seriously) was screw TV. We should go Internet only because we have a massive online audience…and TV is a dying medium. These things don’t happen when all you have to do is upload! Would sponsors care? But TV also gives you credibility ( easy as A..B..C)…hmmmmm… was I overreacting?

What to do:
You can think drastically but don’t act drastically. You don’t want to send that awkward angry email. You WILL regret it later. Do something else and get away from work. Working out is a good option.

Step #4: Glimmer Of Hope

What it is:
Wait a minute, something positive happens!

Today’s Example:
In this case, my friend told me he was at a coffee shop and three people behind him were talking about how they liked the show. Cool!

What to do: Look for positives, not negatives. Be OPEN to positivity in negative times and you will receive that glimmer of hope.


Step #5 Shifting Perspective


What it is:
Positivity leads to more positivity.

Today’s Example:
Some people in my building got together this morning and watched the show and told me they enjoyed it, awesome. A bunch of positive emails came in and message. All of the sudden I’m feeling like I can solve the problem.

What to do:
Continue to look for more positive examples. Your day will change. Even if they don’t come from your business you can increase your positivity by, for example, watching a funny movie,.

Step #6 Solutions

What it is: Now you are ready to solve the problem.

Today’s Example: After the initial anger was at least a bit diffused, now I was ready to come up with solutions. I talked my media buyer to get to the bottom of the error and I will make some more calls tomorrow. I re-wrote our schedule for the rest of the season to adjust everything by one week. I realized the world is not ending.

What to do: Now you are ready to fix the problem. Never act while mad!


Step #7 Damage Control

What it is: Talk to your peeps.

Today’s Example: If you screw up something (major, minor, etc.) own it. I sent out a message about it on Facebook and Twitter and this Blog also explains the situation as well. Take the problem on head on.

What to do: Transparency, transparency, transparency. Tell your clients, customers, etc. about what happened. Tell them how you felt. Make it real. They will appreciate it.

Whew, feel better?

Live Passionately! – David Siteman Garland – The Creative Opportunities Specialist and Entrepreneurial Chameleon – https://therisetothetop.com

Pssssssss…if you like this post you may also enjoy checking out Episode #5 Online
If you REALLY love it (or hate it) feel free to send it to some social bookmarking sites like StumbleUpon or Digg…or any other site.

 

GET MY FREE CHEAT SHEET

These are the EXACT same steps I used to go from $0 to over $1,000,000 in online course sales in less than 24 months (and used by over 2,500+ of my students)

it's free!
100% privacy guaranteed, no messin' around!